SAMIOS
Help Center

Connect your CINC account

Link your own CINC account to SAMI OS with user-owned OAuth so workflows and Zapier can use your CINC access.

Open in SAMI OS

Connecting CINC lets SAMI use your CINC identity for workflow triggers, CRM write-backs, and the Zapier token bridge. The connection is personal — you authorize your own CINC account, and agents don't inherit a broker's CINC access.

Before you connect

You authorize CINC through a user-owned OAuth flow, so you'll need the CINC site domain for the account you're linking and the ability to sign in to CINC and approve the requested access. Open the CINC tab from Settings to get started.

Connections are owned by the current SAMI user. Each person on your team who needs CINC access connects their own account here — there's no shared team credential.

Connect from the CINC tab

  1. Open the CINC integration tab

    Head to Settings → CINC. Under Connected CINC accounts, you'll see your existing connections, or a note that you have no active CINC connections yet.

  2. Enter your CINC site domain

    In the Enter CINC site domain field, type the domain for the CINC account you're linking. SAMI cleans up the value automatically, so you can paste it with or without https:// and www. The site domain is required before the Connect button becomes active.

  3. Click Connect

    Click Connect to start the OAuth flow. SAMI redirects you to CINC with your site domain so CINC can confirm which account you're authorizing.

  4. Authorize in CINC

    Sign in to CINC if prompted, then approve the access SAMI requests. CINC sends you back to the CINC tab, completing the connection in the same browser session.

Finish the flow in the same browser session you started it in. If you switch browsers or let the session expire mid-flow, CINC can't validate the request and you'll need to start the connect flow again.

After you connect

When the connection succeeds, a green CINC connected banner appears confirming SAMI can now refresh your user-owned CINC token for workflows and your Zapier bridge. The banner surfaces your cincConnectionId under "Save this for Zapier" with a copy button — keep this ID handy, since you'll pair it with workflow actions and your Zapier steps.

Your new connection then shows in the Connected CINC accounts list with the details CINC returned: company name, site ID, agent email, and roles. You can copy the cincConnectionId again from the list at any time, and a Webhook live or Needs sync badge tells you whether CINC events are flowing.

For the full positioning of how SAMI OS works alongside CINC, open the Integration page button on the CINC tab to view the CINC integration overview.

To wire your connection into automations, use the cincConnectionId inside Workflows, then pair it with a personal Zapier key from the Zapier bridge keys section of the same tab.

Related articles

Last updated 2026-06-21

Was this helpful?